COVID-19 VACCINE UPDATE: We currently do not offer the COVID-19 vaccine. Please continue to check for updates.
If your are traveling to the state of Hawaii, please click here for important information.
What is Coronavirus?
COVID-19 is a new respiratory illness that can spread from person to person. The virus is thought to spread mainly between people who are in close contact with one another through respiratory droplets produced when an infected person coughs or sneezes. It may be possible for a person to get COVID-19 by touching a surface or object that has the virus then touching their own mouth, nose, or eyes.
How do I make a COVID-19 test appointment?
COVID-19 testing and COVID-19 antibody testing is available to persons of ALL ages. While a referral is not required, we do require an appointment.
Appointment requests may be made online. If you are unable to make an appointment online or need a test for multiple persons in a family, you may also call our COVID scheduling line at (760) 448-5304 or email us at firstname.lastname@example.org. It is important to provide us with accurate information in order to communicate effectively.
Please call our front office, or call 911 if you require immediate assistance. A provider is available on site during all testing times should you require further care.
If you are an employer or healthcare organization looking for ways for your employees to safely return to work, we are able to provide COVID-19 testing and/or consulting services. If interested, please send an email with your business’ name, location, primary contact’s phone number and email, anticipated dates, and the estimated number of people to be tested to email@example.com. For large groups, we ask you do not call the front desk. They will likely not be able to provide you with additional information.
How much will it cost?
The the Coronavirus Aid, Relief, and Economic Security (CARES) Act requires group health plans to provide cost-free coverage of COVID-19 testing during the national public health emergency period for COVID-19 tests that are FDA approved or authorized without prior authorization. COVID-19 related visits will be submitted to the appropriate insurers, however, there may be some instances in which your visit is not reimbursed to our medical group. In the event your COVID-19 visit is not covered by your healthcare insurance, or reimbursement is paid to the patient, you will be responsible for your payment to Coastal Family Urgent Care. It will be your obligation to obtain and submit the proper information to your health insurance company for reimbursement for payment to ensure there is no out of pocket cost to you.
What if I don’t have health insurance?
If you do not have insurance, you will be asked for your Social Security number (card not needed), driver’s license or state ID to submit the cost of your test to the federal program for the uninsured. Those not enrolled in a healthcare plan will be required to sign an uninsured attestation to qualify for federally funded benefits.
What type of testing is available?
RT-PCR: A nasopharyngeal swab is performed and the SARS-CoV-2 RNA, Qualitative Real-Time RT-PCR test is used to detect if the Coronavirus Disease 2019 (COVID-19) is active. Results are typically available within 1-3 days. The test used has been authorized by the FDA under an EUA. This type of test is checking for an active COVID-19 infection and should be used for those who currently have symptoms.
This test meets MOST travel requirements and clearance for essential and healthcare workers. It is your responsibility to ensure you are obtaining the proper test required by your airline, destination or other requiring organization within the proper time frame.
Antigen testing: A nasopharyngeal swab is performed and the COVID-19 Antigen test is used for the qualitive detection of the nucleocapsid protein antigen from SARS-CoV-2 is present. Results are typically available within 24 hours. The test used has been authorized by the FDA under an EUA. This type of test is checking for an active COVID-19 infection and should be used for those who currently have symptoms.
Antibody testing: A blood draw is performed to use the IgG antibody serology test. This test may help identify people who may have been previously exposed to or overcame SARS-CoV-2. This type of COVID-19 test is for individuals who think they may have had COVID-19 and do not currently have symptoms. This test must be performed at least 14 days after having symptoms to be effective. Results are typically available within 1-2 days. The test used has been authorized by the FDA under an EUA.
To limit exposure, a nasopharyngeal swab test is performed in your vehicle. There are designated areas in the parking lot at our facility.
Results typically take 1-3 days to return. If your test result is negative, you will be notified by e-mail. If your test result is positive, you will be notified by phone and e-mail. When checking e-mail, be sure to also check your junk mail folder. If you do not receive an e-mail or call after 5 days, please call our front office at (760) 448-6650.
While waiting for your test results, continue to monitor your health and take steps to protect yourself and others. Next steps will depend on your situation.
If you are experiencing symptoms, stay home and keep your distance from others. Follow Home Isolation Instructions and practice physical distancing as you recover, including distancing from other people in your home.
If you do NOT have symptoms, but were identified by a medical professional as a close contact of someone who has tested positive, you should quarantine at home. Follow Home Quarantine Guidance in case you have been infected. If you are an essential worker, talk to your employer to see if you may continue working with extra precautions.
If you have been advised to self isolate or quarantine, please follow Discontinuation of Isolation for Non Healthcare Settings for when to resume your normal activities.
If you do NOT have symptoms and have NOT been advised by a medical professional to quarantine at home, you may resume your normal activities. Minimize your interactions with others until you get your results. Continue to practice physical distancing, wear a face covering outside the house, and practice proper hygiene, including washing your hands.