What is Coronavirus?

COVID-19 is a new respiratory illness that can spread from person to person. The virus is thought to spread mainly between people who are in close contact with one another through respiratory droplets produced when an infected person coughs or sneezes. It may be possible for a person to get COVID-19 by touching a surface or object that has the virus then touching their own mouth, nose, or eyes.

Is testing available?

Yes! In order to help serve our community of North County San Diego, Coastal Family Urgent Care is providing COVID-19 testing and COVID-19 antibody testing at our location. A referral is not required, however we do require an appointment in order to limit exposure to both patients and our healthcare care workers. If you would like to have a test performed, please call our COVID scheduling line at (760) 448-5304 to make an appointment. It is important to provide us with accurate information in order to communicate effectively. Please call our front office, or call 911 if you require immediate assistance. A provider is available on site during all testing times should you require further care.

If you are an employer or healthcare organization looking for ways for your employees to safely return to work, we are able to provide COVID-19 testing and/or consulting services. If interested, please send an email with your business’ name, location, primary contact’s phone number and email, anticipated dates, and the estimated number of people to be tested to covid@coastalfamilyuc.com. For large groups, we ask you do not call the front desk. They will likely not be able to provide you with additional information.

PLEASE NOTE: Due to the high volume of requests for nasal swab testing, it may take 48-72 hours for a response to your email.

How much will it cost?

COVID-19 tests will be covered at no cost to the patient during the national public health emergency period. As part of the Coronavirus Aid, Relief, and Economic Security (CARES) Act, health plans are required to cover COVID-19 tests that are FDA approved or authorized without prior authorization and at no cost to the enrollee.

Who can get tested?

We are offering testing to all symptomatic or asymptomatic persons.

The highest priority  will be to test those with COVID-19 infection symptoms or people in high-risk groups that may include:

  • Healthcare workers, first responders, other social service employees, and people in essential jobs
  • Older adults
  • People with chronic medical conditions
  • People living in a residential or group setting, such as a long-term care facility or shelter
  • People exposed to infected individuals in places where COVID-19 risk is high

What type of testing is available?

Active infections

A nasopharyngeal swab will be performed and the SARS-CoV-2 RNA, Qualitative Real-Time RT-PCR test is used to detect if the Coronavirus Disease 2019 (COVID-19) is active.  Results are typically available within 1-3 days. The test used has been authorized by the FDA under an EUA. This type of test is checking for an active COVID-19 infection and should be used for those who currently have symptoms. This test meets travel requirements and clearance for essential and healthcare workers. We currently do not have rapid testing at our site.

To limit exposure, a nasopharyngeal swab test is performed in your vehicle. There are designated areas in the parking lot at our facility. More detailed instructions are provided once your information has been verified.

Antibody testing

A blood draw is performed to use the IgG antibody serology test. This test may help identify people who may have been previously exposed to or overcame SARS-CoV-2. This type of COVID-19 test is for individuals who think they may have had COVID-19 and do not currently have symptoms. This test must be performed at least 14 days after having symptoms to be effective. Results are typically available within 1-2 days. The test used has been authorized by the FDA under an EUA.

Your appointment….

Prior to your appointment, please review our Notice of Privacy Practices, Patient Rights and Responsibilities and Terms of Use. These forms contain information about how medical information about you may be used and disclosed as well as your rights and responsibilities as a patient. In addition, please review our COVID-19 Testing Factsheet for information regarding the tests performed.

Your results….

Results typically take 1-3 days to return.  If your test result is negative, you will be notified by e-mail. If your test result is positive, you will be notified by phone and e-mail. When checking e-mail, be sure to also check your junk mail folder. If you do not receive an e-mail or call after 5 days, please call our front office at (760) 448-6650.

While waiting for your test results, continue to monitor your health and take steps to protect yourself and others. Next steps will depend on your situation.

  • If you are experiencing symptoms, stay home and keep your distance from others. Follow Home Isolation Instructions and practice physical distancing as you recover, including distancing from other people in your home.
  • If you do NOT have symptoms, but were identified by a medical professional as a close contact of someone who has tested positive, you should quarantine at home. Follow Home Quarantine Guidance in case you have been infected. If you are an essential worker, talk to your employer to see if you may continue working with extra precautions.
  • If you have been advised to self isolate or quarantine, please follow Discontinuation of Isolation for Non Healthcare Settings for when to resume your normal activities.
  • If you do NOT have symptoms and have NOT been advised by a medical professional to quarantine at home, you may resume your normal activities. Minimize your interactions with others until you get your results. Continue to practice physical distancing, wear a face covering outside the house, and practice proper hygiene, including washing your hands.

Why is testing important?

Although a positive or negative result may not change your immediate treatment, it is an important factor in determining your best course of care. Diagnostic testing is also an essential component for health care authorities to get a better sense of how this disease is spreading. Testing helps identify specific areas and groups with higher rates of infection. Understanding these patterns is important to protect the public’s health and continue safely reopening . The results may help guide containment strategies, prioritize actions and help researchers determine what is needed or effective.

Continue to practice social distancing (staying 6 feet away from other persons) and avoid large gatherings. Make it a habit to avoid touching your eyes, nose, and mouth with unwashed hands. Wash your hands often with soap and water or use an alcohol-based hand sanitizer. Stay home when you are sick . Cover your cough or sneeze with your elbow or clean tissue. Disinfect frequently touched objects and surfaces including your electronic devices.

Note: The specimens obtained are sent to a third party laboratory facility for processing. The results of the tests performed should not be used as the sole basis to diagnose or exclude a present or previous infections status of SARS-CoV-2.